Posts tagged "Customer Success"

3 posts found

How to Ask for a Testimonial (Without Being Awkward)

Nov 19, 2024 " James Chen

Testimonials Customer Success Communication Sales

How to Ask for a Testimonial (Without Being Awkward)

The psychology, timing, and exact scripts for requesting customer testimonials—plus how to overcome the awkwardness and actually get responses.

Customer Testimonial Videos: The Self-Service Production Guide

Nov 12, 2024 " James Chen

Video Testimonials Content Marketing Customer Success Video Production

Customer Testimonial Videos: The Self-Service Production Guide

How to collect high-converting video testimonials without $5K-20K production costs—self-service strategies, equipment, questions, and editing tips.

The Complete Guide to Collecting Customer Testimonials

Nov 5, 2024 " James Chen

Testimonials Customer Success Marketing Social Proof

The Complete Guide to Collecting Customer Testimonials

A step-by-step guide to collecting powerful, authentic customer testimonials that drive conversions—including email templates, timing strategies, and automation tips.